Hbd game Privacy Policy – Our Commitment to Protecting Your Data

When you create an account and use hbd game, we collect certain personal information. This is solely to provide you with a better experience and to keep the platform secure.

Information Collected at Registration

• Full name, email address, and mobile number.
• Date of birth (for age verification).
• Address & location details.
• Preferred username & password (stored in encrypted form).

Information collected during identity verification (KYC)

• Copy of National ID, passport, or driving licence.
• Selfie or photo (if required).
• Proof of address (utility bill or bank statement).

Automatically Collected Information

• IP address & device type.
• Browser type and operating system.
• Time spent on the site and a list of pages visited.
• Betting activity and transaction history.

Hbd game uses the information it collects for specific purposes. Below is a transparent breakdown of how and why we use your data:

With your consent, we may send you emails or SMS about promotional offers, bonus updates, and new features. You can opt out of these communications at any time.

Hbd game stores your data on secure servers protected by advanced security measures and subject to regular security audits.

Data Retention Period

• Account Information: For the entire duration of the active account and 5 years after closure.
• Transaction Information: 7 years in accordance with financial regulations.
• KYC Documents: 5 years after account closure.
• Customer Support Contact: 3 years.
• Log Files & Technical Data: 12 months.

Once the retention period expires, your data will be securely deleted or anonymized. Some data may need to be kept longer due to legal obligations.

Hbd game uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help improve site functionality.

Types of Cookies We Use

• Essential Cookies: Required for login sessions and site security. Disabling these cookies will prevent the site from functioning properly.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: Used to analyze site traffic and usage patterns. This data is completely anonymous.
• Performance Cookies: To improve page load speed and overall performance.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of hbd game. We do not use third-party advertising cookies.

Hbd game does not share your personal data with third parties — with a few limited exceptions, which are clearly outlined below:

• Payment Processors: Necessary information is shared with payment partners such as bKash, Nagad, Rocket, and banks to process transactions.
• Law Enforcement Agencies: Information may be disclosed to government authorities where required by court order or legal obligation.
• Technology Partners: The cloud and security service providers we use to operate the site are contractually bound to comply with our privacy policy.
• Anti-Fraud System: Relevant information may be shared with regulatory authorities to prevent fraud and money laundering.

All third parties with whom we share data are bound by data processing agreements with us and are obligated to maintain the confidentiality of your information.

As an hbd game member, you have several important rights regarding your personal data. We respect these rights and make them easy to exercise.

• Right to Access: You may request to know what personal information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
• Right to Object: You may object to the use of your data for marketing or any other specific purpose.
• Right to Data Portability: You can request a copy of your data in a readable, portable format.

To exercise these rights, email us at support@hbdgame.net. We will respond within 30 days. Some verification steps may be required to confirm your identity.

Hbd game strictly prohibits account registration and data collection for anyone under the age of 18. This is not just a legal requirement — it is our ethical responsibility.

• Age is verified at the time of registration.
• Proof of age may be requested through the KYC process if there is any doubt.
• Any account found to belong to a minor is closed immediately.
• If any data belonging to a minor has been collected, it is deleted promptly.

If you are aware of a minor using hbd game, please notify us at support@hbdgame.net. We will take immediate action.

Hbd game follows the highest industry security standards to protect your data. Our security team monitors systems around the clock, 24/7.

• SSL/TLS Encryption: All data transfers across the website and app are encrypted with 256-bit SSL.
• Password Hashing: Your password is never stored in plain text. We use bcrypt hashing.
• Two-Factor Authentication (2FA): You can enable 2FA on your account for an extra layer of security.
• Firewall & DDoS Protection: Our servers are protected by advanced firewalls and DDoS prevention systems.
• Regular Security Audits: Third-party security experts regularly audit our systems.
• Data Backup: Your data is regularly backed up to secure locations.

Use a strong password for your account, never share your login credentials with anyone, and be cautious when using public Wi-Fi.

Hbd game may update this Privacy Policy from time to time due to legal changes, new services, or security improvements.

• The last updated date on this page will reflect any changes made.
• For significant changes, advance notice will be sent to your registered email address.
• Continued use of the site after any changes constitutes your acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch. Our data protection team is ready to respond.

• Email: support@hbdgame.net
• Response Time: Within 30 business days.
• Language: You may contact us in either Bangla or English.

When submitting a privacy request, please contact us from the email address registered to your account so we can verify your identity quickly.